- Our data
Legal Q & Management Services B.V.
Provincialeweg 80a
5503 HJ Veldhoven
KVK 17212513
info@blatterlegal.com
- The data we process:
Depending on the relationship between you and Legal Q, we will process the following data about you:
- Company name (legal person) / First and Last name (natural person)
- Business address (legal entity) / residential address (natural person)
- Chamber of Commerce number (legal entity)
- E-mail address
- Telephone number (fixed and mobile)
- Quotation number and invoice number
This information will be provided to us by you or consulted by us through public registers, such as the trade register of the Chamber of Commerce.
- Purpose of data processing
Legal Q processes your data for the purposes set out below and uses the retention period specified therein.
Contact
We will receive your information as soon as you contact us by telephone, e-mail, our contact form, WhatsApp, social media or any other means of communication. We will then process this data in order to be able to respond to the message you have sent us. We keep this information for a maximum of 5 years, so that we can see, for example, when we last had contact and what service we have provided to you. It is in our legitimate interest to be informed about this, in order to serve you again in the future.
Offers
If you request a quotation from us, we will process your company and personal data in order to be able to send you a specific quotation. We keep these quotations for 8 years in connection with the legal obligation to keep records.
Agreement
In addition to being able to send quotations and invoices, we sometimes need your details for our file and in order to be able to carry out the agreement that we have with you. This data will then be processed in any case during the term of the agreement.
Files
In some cases it is necessary for us to build up a customer file. In that case, we sometimes also process data of persons who have not personally contacted us but who do business with customers of Legal Q. In particular, we process data that is necessary for the contact and we store all e-mails, letters, agreements and conversations. These are necessary for the file structure and the handling of our legal services. We will keep this information at least until we have delivered what we agreed on in the contract.
Invoicing
If you have given us an order, we will process the data necessary for the execution of that order. These are in any case your name, email address and other information necessary to send a correct invoice. When paying, we receive information about the account of which the payment comes from and the holder of that account. We preserve offers, invoices and payment details for 8 years.
Smooth operation of the website
Each time you visit our website, your (temporary) IP address is detected. This allows us to keep track of our general visitor information. We process this data for technical and functional management, to analyse trends, to keep our website up-to-date, to analyse visitor behaviour, to obtain demographic insight into the visitors of our website and to ensure that our website is easy to use for visitors. We store your IP address 30 days.
Transmission of Personal Data and third parties
In certain cases it may be necessary for us to provide third parties with access to your personal data.
The following is a non-exhaustive list of such third parties:
- third parties relevant to the legal services we provide, such as counterparties, lawyers and government institutions;
- third parties, such as supervisors and other bodies, to comply with our legal obligations;
- external suppliers in connection with the processing of your personal data for the purposes described in this privacy and cookie policy, such as ICT suppliers.
- Communication service providers or other suppliers to whom we outsource certain support services.
The transfer of your personal data to the above third parties only takes place for the purposes mentioned in this policy.
Third parties to whom we provide your personal data may be responsible for compliance with privacy laws. In that case, Legal Q is neither responsible nor liable for the processing of your personal data by these third parties. To the extent that a third party processes your personal data in the capacity of processor of Legal Q and thus acts in accordance with the request and instructions of Legal Q, we enter into a processor agreement with this third party that meets the requirements described in the GDPR.
- Cookies
Our website uses cookies. A cookie is a small, simple file that is sent with pages from our website and stored by your browser on your computer's hard drive. The information stored in it can be sent back to our servers the next time you visit us.
The cookies are used to provide the basic functionality of the website and to remember your settings. By using these cookies, our website can function properly. Furthermore, the cookies remember your preferences and information about how you use the website. These cookies are used to generate statistics about the use of our website to analyse and improve our website.
Third party cookies: these are cookies from services that our website uses. These are the following services:
Google Analytics
Google Analytics is used to track how users use our website and how effective any AdWords ads are on the Google search results page. For more information, please refer to Google's privacy policy, as well as the specific privacy policy of Google Analytics. Google uses this information to monitor how our website is used, to provide us with reports about our website and to provide its advertisers with information about the effectiveness of their campaigns.
Google may also transfer information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. We have not allowed Google to use the analytical information obtained for other Google services.
Google Maps
Our website uses the Google Maps service. This displays a geographical map on our website. It can also be used to make route descriptions. When using Google Maps, different cookies are used. You can consult the privacy statement of Google Maps to see what they do with your personal data, which they process with the aforementioned code. The information collected by Google Maps is anonymised as much as possible. The information is transferred to and stored by Google Maps on servers in the United States, whereby Google Maps states to adhere to the Safe Harbor principles that are affiliated with the Safe Harbor program of the U.S. Department of Commerce. In short, this means that there is an adequate level of protection for the processing of any personal data.
LinkedIn, Twitter and Facebook
Our website includes buttons to promote or share pages on LinkedIn, Twitter and Facebook. These buttons are realized by a code provided by these parties themselves. This code includes a cookie. You can read the privacy statement of Linkedin, Twitter and Facebook to see what they do with your personal data that they process with the aforementioned code. Please note that these privacy statements may change from time to time. The information that LinkedIn, Twitter and Facebook collect is anonymised as much as possible.
Disable cookies
If you do not wish to use cookies, you can set this in your browser settings. For more information and explanations check the website of the Consumers' Association. It is possible that some features of this website may not work properly or at all after cookies are turned off.
- Legal obligation
Legal Q will not process your data for purposes other than those set out in this policy, except in cases where we are legally obliged to do so.
- Complaints, inspection and contact
In case you have a complaint about the processing of your personal data, you can contact us using the above contact details. Pursuant to European privacy legislation, you also have the right to lodge a complaint directly with the Dutch Authority for the Protection of Personal Data about how your personal data are processed by Legal Q.
It is possible to view your personal data. If you so request, we will send you a summary of the personal data that we hold about you. If this overview contains inaccuracies, you can ask us in writing to change your details or have them removed. The written request can be addressed to the address mentioned above.
If you wish to respond to this policy or believe that you are not acting in accordance with this policy, please contact Legal Q using the contact details above.
- Customize privacy and cookie policy
We expressly reserve the right to amend this policy. Changes will always be published on our website.
Version September 2019